Privacy Policy

1. Introduction / Scope

This Privacy Policy describes how Shenzhen Sailook Eyewear Co., Ltd. (operating as Sailook Eyewear) collects, uses, and protects information when you interact with our website, contact us through inquiry forms, email, WhatsApp, or other business communication channels. This policy applies to business-to-business (B2B) interactions and services we provide as an eyewear supplier.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services or provide us with your information.

2. Who We Are

We are a B2B eyewear supplier specializing in sunglasses, eyeglasses frames, and functional eyewear. For the purposes of applicable data protection laws, we may act as a data controller when we determine the purposes and means of processing your personal information.

3. Information We Collect

We may collect the following types of information when you interact with our business:

• Contact Information: Name, company name, job title, email address, phone number, WhatsApp number, mailing address, and other business contact details you provide through inquiry forms, emails, or direct communication.
• Business Information: Information about your business needs, product requirements, order specifications, purchasing volume, and other details relevant to our B2B relationship.
• Communication Records: Content of emails, messages, and other communications you send to us via email, WhatsApp, LinkedIn, Instagram, or other channels.
• Technical Information: IP address, browser type, device information, operating system, referring URLs, and pages visited on our website, collected through standard web server logs and analytics tools.
• Marketing and Analytics Data: We may collect information about how you found our website (such as referral source, search keywords, or advertising campaign identifiers) and how you interact with our marketing materials. This may include data from Google Ads, LinkedIn campaigns, Instagram interactions, and other advertising platforms to measure campaign performance and optimize our marketing efforts.
• Cookies and Tracking Data: Information collected through cookies and similar technologies as described in Section 5 below.

We do not intentionally collect sensitive personal data such as health information, financial account details, or government-issued identification numbers unless specifically required for legitimate business purposes and with appropriate consent where applicable.

4. How We Use Your Information

We use the information we collect for the following business purposes:

• Responding to Inquiries: To respond to your business inquiries, provide quotations, process orders, and communicate about our products and services.
• Customer Relationship Management: To manage and develop our business relationship with you, including maintaining contact records and understanding your business needs.
• Order Fulfillment: To process and fulfill orders, arrange shipping, handle logistics, and provide after-sales support.
• Marketing and Business Development: To send you relevant product updates, new collection announcements, industry news, and promotional materials that may be of interest to your business. You may opt out of marketing communications at any time.
• Website Improvement: To analyze how visitors use our website, improve user experience, and optimize website performance.
• Marketing Performance Measurement: To measure the effectiveness of our advertising campaigns across platforms such as Google Ads, LinkedIn, and Instagram, understand customer acquisition channels, and optimize our marketing spend. This may include analyzing which campaigns or keywords led to inquiries or conversions.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Security and Fraud Prevention: To protect our business, website, and users from fraud, security threats, or other harmful activities.
• Confidentiality and IP Protection: We take measures to protect confidential business information and respect intellectual property rights in our communications and business relationships, though we cannot guarantee absolute protection against all risks.

5. Cookies & Similar Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect information about how you use our website. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We may use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly and cannot be disabled in our systems.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing Cookies: May be used to track visitors across websites and platforms to measure advertising effectiveness and deliver relevant advertisements. These may include cookies from Google Ads, LinkedIn Insight Tag, Facebook Pixel, or similar third-party advertising tools.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website. For more information about cookies and how to manage them, please refer to your browser's help documentation.

6. Legal Bases (Where Applicable)

Where required by applicable data protection laws (such as GDPR, where applicable), we process your personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as managing customer relationships, improving our services, conducting marketing activities, and protecting our business, provided such interests are not overridden by your rights and interests.
• Consent: Where we have obtained your explicit consent for specific processing activities, such as sending marketing communications or using certain cookies.
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

If you have questions about the legal basis for processing your information, please contact us using the details provided in Section 15.

7. How We Share Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as website hosting providers, email service providers, logistics companies, payment processors, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: In some cases, we may share limited information with business partners for joint marketing initiatives or collaborative projects, where appropriate and with your consent if required.
• Marketing and Advertising Platforms: We may share limited information (such as hashed email addresses or device identifiers) with advertising platforms like Google, LinkedIn, or Facebook to deliver targeted advertisements, measure campaign performance, and create audience segments. These platforms operate under their own privacy policies.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.

We take reasonable measures to ensure that parties with whom we share information respect confidentiality and intellectual property considerations, though we cannot guarantee absolute protection in all circumstances.

8. International Transfers

As our business operates from China and serves customers globally, your information may be transferred to, stored, or processed in locations outside your country of residence, including China and other countries where our service providers operate. These countries may have different data protection laws than your jurisdiction.

Where required by applicable law, we take appropriate measures to ensure that your personal information receives an adequate level of protection when transferred internationally. This may include implementing standard contractual clauses, obtaining your consent, or relying on other lawful transfer mechanisms.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of information and the purposes for which it is used.

Generally, we retain:

• Contact and business information for the duration of our business relationship and for a reasonable period thereafter to maintain customer records and support potential future business.
• Communication records for as long as needed to provide customer support and resolve disputes.
• Marketing data and analytics information for as long as necessary to measure campaign effectiveness and optimize our marketing strategies.
• Technical and website usage data in accordance with our analytics and cookie retention policies, typically ranging from several months to a few years.

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and deletion procedures.

10. Security

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include:

• Encryption of data during transmission using secure protocols (such as HTTPS).
• Access controls and authentication mechanisms to limit access to personal information to authorized personnel only.
• Regular security assessments and updates to our systems and practices.
• Confidentiality agreements with employees and service providers who have access to personal information.
• Measures to protect confidential business information and respect intellectual property rights in our data handling practices.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or credentials you use to access our services.

11. Your Rights

Depending on your location and applicable data protection laws (such as GDPR, CCPA/CPRA, or other regulations), you may have certain rights regarding your personal information, which may include:

• Access: The right to request information about what personal data we hold about you and obtain a copy of such data.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes).
• Restriction: The right to request restriction of processing of your personal information in certain circumstances.
• Objection: The right to object to processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
• Withdrawal of Consent: If processing is based on consent, the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
• Opt-Out of Marketing: The right to opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 15. We will respond to your request within the timeframe required by applicable law. Please note that we may need to verify your identity before processing your request, and certain rights may be subject to limitations or exceptions under applicable law.

12. Children's Privacy

Our services are directed to businesses and business professionals, not to children. We do not knowingly collect personal information from individuals under the age of 18 (or the applicable age of majority in your jurisdiction). If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take steps to delete such information as soon as reasonably practicable.

If you believe we may have collected information from a child, please contact us immediately using the contact information provided in Section 15.

13. Third-Party Links

Our website may contain links to third-party websites, social media platforms (such as LinkedIn, Instagram, Facebook), or other online services for your convenience and reference. We are not responsible for the privacy practices or content of these third-party sites. These sites operate under their own privacy policies, and we encourage you to review those policies before providing any personal information.

This Privacy Policy applies only to information collected by Sailook Eyewear through our own website and business communications. We do not control and are not liable for the practices of third parties.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the bottom of this policy and may notify you through our website, email, or other appropriate means.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

We will make reasonable efforts to respond to your inquiry or request promptly and in accordance with applicable law.

16. Last Updated

Last Updated: December 14, 2025